Frequently Asked Questions

The process of purchasing flooring can be complicated, with many factors to consider. See below for answers to some of the questions we hear most often.

Q. How do I know how much flooring I need?
A. You can use an online estimator for carpet or tile, which will take the size of your room and calculate the area. For better accuracy, you can measure by hand. For tile, a certain amount of waste is normal and should be factored into your calculations. This waste is due to tiles having to be cut to fit, and any broken tiles. Depending on the room's layout and the installer you use, this can be anywhere from 5 to 15% of the tiles.  With carpet, simply measure the length and width of the room and multiply these to get the room's area.

Q. How long can I expect my flooring to last?
A. This is a complex question that varies greatly based on the type of flooring chosen, amount of traffic in the room, and even the climate in your part of the country. Any of the types of flooring we sell should last a minimum of ten years with proper care and maintenance. If cared for properly, flooring can last a lifetime or longer. 

Q. How should I maintain my new flooring?
A. Too much care can be a good thing when it comes to flooring. You do not need to clean and polish your floors excessively, as this can cause them to wear more than normal. Simply cleaning the floor regularly, removing shoes before walking on the floor, and taking care of any spills or stains before they have a chance to set will go a long way towards keeping your floor in good condition.